Need Help? We're Here for You.

If you're experiencing an issue with a product you currently own or have a question, we recommend filling out one of our support forms. This helps us respond quickly and ensures we have all the information needed to provide the fastest and most accurate resolution.

Please Note: We do not offer Replacement parts or Fabric To request assistance, please file a warranty claim.

To file a warranty claim, visit our Warranty Claim Form.
To check the status of your order, visit our Order Status information page.
To register your product, visit our Product Registration Form.
To start a return, visit our Returns Portal.
For answers to common questions and helpful resources, explore our Customer Support Center.

Need help submitting a warranty claim?

Visit our How to Submit a Warranty Claim page for step-by-step guidance.

For General Inquiries, Contact Us

Company Contact Information:

Customer Service:
(888) 851-9454

Customer Service Hours:
Monday – Thursday: 8:30 AM – 4:00 PM CST
Friday: 8:30 AM – 1:00 PM CST

If you call outside these hours we are unavailable, please try again during our normal hours.

Corporate Address:
457 Killingworth Road
Higganum, CT 06441