Brian S.

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Activity overview

Latest activity by Brian S.
  • Brian S. created an article,

    Warranty Policy

    Consumer Warranty Information   USA And Canada GCI offers a limited warranty to purchases made within USA and Canada. Warranty claims for purchases made outside USA and Canada must be directed to t...

  • Brian S. created an article,

    Order Cancellation

    To ensure prompt delivery to your customers, our warehouse expedites order processing. Please call us during the hours listed below to check if your order can be canceled. If you call outside these...

  • Brian S. created an article,

    Item Arrived Damaged

    If you purchased your item directly from our website and it arrived damaged, whether due to shipping or a manufacturing defect, please Contact Us.   If your order was purchased through a retailer, ...

  • Brian S. created an article,

    How to Apply a Discount Code

      Locate Your Discount Code: Check your email for the discount code and keep it handy. Go To Checkout: Once you’re ready to check out, proceed to the checkout screen Enter Your Code: On the right-...

  • Brian S. created an article,

    Warranty FAQ

    This page contains answers to frequently asked questions about our warranty claim process. For more details, you can also visit our Warranty Information page and the Steps to Submit A Warranty Clai...

  • Brian S. created an article,

    Steps to Submit a Warranty Claim

    The following information provides a guide to help you Submit a Warranty Claim, along with answers to common questions. For full coverage details, visit our Warranty Information page or feel free t...

  • Brian S. created an article,

    How to Submit a Return

    Before submitting a return, please review the Return & Refund Policy in detail. You can access our return portal when you click Submit A Return Here.   If you need to return multiple Items, each it...

  • Brian S. created an article,

    How to find the products PO Tag

    Enter the Purchase Order (PO) Number found on a small, narrow tag beneath the larger tag. This is usually located under the left side of the seat. Please pull the larger tag to the side to locate t...

  • Brian S. created an article,

    How to Open and Close Freestyle Rocker

    This example shows you how to open your freestyle rocker by grasping the sides while pushing down To close pull up on the handle while holding chair down with your foot or the armrest   Video of ...

  • Brian S. created an article,

    How do I close my Quad-Style Folding Rocker?

    Please follow these steps why closing your quad-style folding rockers. The models these steps would help with: SunShade Rocker, Comfort Pro Rocker (including XL), Kickback Rocker, RoadTrip Rocker, ...